SHIPPING COUNTRIES

We currently ship to all countries within the EU, including: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.

SHIPPING COSTS

AUSTRIA:
FREE SHIPPING for orders above 30€
5€ flatrate for orders below 30€

GERMANY:
5€ FLATRATE

OTHER EU:
10€ FLATRATE

Express shipping (EMS) is currently only available
in AUSTRIA
for an extra cost of 10€.

SHIPPING TIMES

Please note that we only ship AFTER we received your payment.
The shipping times correspond to the period starting the day of received payment.

AUSTRIA:
Standard shipping – 2-3 business days
Express shipping (AT only) – 1 day

GERMANY & OTHER EU:
3-5 business days

Delays can occur due to public holidays or unforeseeable events.


CURRENCY

All prices in our online boutique are in EURO (€) and we also charge in EURO. Any costs and charges resulting from foreign currency translation have to be accounted for by the customer.

TAXES AND DUTIES

Our prices always include the Austrian statutory VAT (Value Added Tax) of 20%. If – for any given reason – extra shipping, handling or tax costs occur, you as the customer will be responsible for these costs. If you are not sure about import taxes or duties or whether you will be affected, please contact our customer support and we’ll be glad to help you out. You can of course also contact your local customs office to be sure.

ORDER TRACKING

All our shipping options include tracking. You will receive a link to track your shipment together with the “Completed Order” e-mail. If any questions occur, please do not hesitate to contact us at support@leahzoe.com. Please make sure you or someone you know are present when your order is said to arrive at your provided shipping address. Orders to P.O. boxes will not be accepted.